Why Recent Updates are Giving You Error Messages & Conflicting with SOLIDWORKS CAM / CAMWorks

Developers at work

Error Messages

Starting in September, many SOLIDWORKS customers began reporting unusual error messages; while the specific messages vary, the most common are ‘The operating system is not presently configured to run this application’ and ‘Problem in notification of part sel change.’

Some of these errors also cause SOLIDWORKS to become unresponsive, particularly when closing. 

According to the SOLIDWORKS Development Team these glitches are being caused by recent updates to Windows Office 365, starting with the September 1st release of Build 13127.20296, that cause a conflict with SOLIDWORKS CAM and CAMWorks add-ins. Many customers who have automatic updating enabled may not be aware a change has been made to their systems.

Long-Term Resolution

The Development Team created SPR 1193884 and is working diligently on fixing the issues. View additional technical information on the conflict.

Solution & Technical Assistance

In the meantime, installing Microsoft Access Database Engine 2010 resolves the errors in most situations. If it does not, or you have additional questions, please contact GSC’s Technical Support by calling (800) 454-2233 or submitting a case online.


Contact Us

We’re always available over the phone at 262-790-1080, or, if you don’t have time for a phone call, we take submitted inquiries online. Our CAM Applications Engineer Austen writes on other CAM topics as well.

Want More on CAM?

If you’re Interested in SOLIDWORKS CAM or CAMWorks and other resources:

What Else Do We Provide?

If you’re interested in SOLIDWORKS and other resources:

Share

Meet the Author

Austen Popejoy

Austen Popejoy

Austen has worked in design, prototype, and production manufacturing and has also been a collegiate lecturer. His work as our CAM Application Engineer supporting SOLIDWORKS CAM and CAMWorks lends well to advancing designing for manufacturing. Have a passion for cars? Ask him about our annual Fuel Fest car show!

view all posts by Austen Popejoy

October is
Manufacturing Month

Upcoming Events

Tue 20

SOLIDWORKS Electrical – Schematic

October 19 @ 8:30 am - October 23 @ 12:00 pm
Tue 20

SOLIDWORKS Essentials

October 19 @ 8:30 am - October 23 @ 4:30 pm
Mon 26

SOLIDWORKS Assembly Modeling

October 26 @ 9:00 am - October 30 @ 11:00 am
Tue 27

SOLIDWORKS Inspection

October 27 @ 8:30 am - 12:00 pm
Nov 02

SOLIDWORKS Drawings

November 2 @ 9:00 am - November 6 @ 11:00 am