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Support

We offer live phone support, web-based resources, and remote or onsite assistance with any software or 3D printing challenges.

Get reliable technical support when you need it the most.

Submit a Support Case

Technical support is available Monday through Friday from
7:30 a.m. to 5 p.m. Central time.

Our Technical Support staff is here to help. Get quick, expert solutions live from our staff over the phone or by submitting an online case.

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SOLIDWORKS Online Portal with resource library

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SOLIDWORKS Forums for community discussions

Our dedicated technical support team works with you to understand and identify your issue. We want fast, accurate resolution as much as you do. As your business partner, our certified team is up for the challenge and can answer your questions, large or small.

97% of our customers agree:

Support issues are addressed in a timely manner. Technical staff present solutions clearly and easily.

Taylor Turner
Product Engineer - Miller Carbonic, Inc.

"The team at GSC has always been more than a pleasure to work with and helped me out a number of times. Great customer service; down to earth and relatable instructions rather than extremely technical and confusing."

Mike Etzel
Mechanical Design Engineer – Autoquip Automation

“I am very impressed with the support that has been provided by GSC. Every time I have called, your personnel has been professional and knowledgeable.”

Matt Nagel
IR Telemetrics Inc.

"Any questions that I have had were always answered very timely.  I have no complaints regarding technical support.”

Bob Bauer
Skana Aluminum

"The technician was extremely knowledgeable. The issue was resolved very quickly. Once the problem was resolved, the technician explained what he did. He pointed out several other ways this could be done. We did not disconnect until both of us were satisfied and the issue was addressed. Thumbs up for this Tech.”

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