Maximize Your Investment with Subscription Services

Maximize your investment with the SOLIDWORKS Subscription Services program, which gives you immediate access to new SOLIDWORKS releases and upgrades, live technical support, extensive online resources, and enhancement request privileges.

Why Subscribe?

The SOLIDWORKS Subscription Services program will help ensure you stay current and competitive, as well as improve return on investment. Every year, SOLIDWORKS adds new features and enhances the user experience to help you design best-in-class products and communicate efficiently with manufacturers and suppliers.

Support, upgrades, new versions, special releases, add-on features, webcasts, training – all designed exclusively for SOLIDWORKS Subscription Services customers – help improve your performance and productivity with an intuitive 3D design experience that can save you time and money.

We make it easy to contact support

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(800) 454-2233

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What’s included in Subscription Services?

  • GSC Technical Support
    Access unlimited live technical support from the experts at GSC, including telephone assistance and web-based remote support, on product features, menu commands, installation issues, and troubleshooting. Technical support is available Monday through Friday from 7:30 a.m. to 5 p.m. Central time.

  • New Software Releases
    Receive new versions of SOLIDWORKS software to further improve your performance and productivity. Leverage innovative tools and leading-edge techniques to create designs faster and more accurately.

  • Software Upgrades
    Stay current with SOLIDWORKS upgrades and service packs that address important issues reported by the SOLIDWORKS community, as well as additional functionality and supported file formats. Service pack upgrades are available every four to eight weeks.

  • SOLIDWORKS Visualize Standard
    Every SOLIDWORKS Professional and Premium license on active subscription includes SOLIDWORKS Visualize Standard. SOLIDWORKS Visualize is the fastest, easiest way to create photo-quality images for anyone who needs to take “photos” of their 3D data. This standalone Visualize seat can be given to anyone in your company and does not require SOLIDWORKS CAD to be installed on the same machine. That means 3D modeling and 3D visualization can happen concurrently.

  • SOLIDWORKS CAM
    Every SOLIDWORKS license on active subscription includes SOLIDWORKS CAM Standard. SOLIDWORKS CAM is a fully integrated, Knowledge Based technology that allows you to integrate design and manufacturing processes under one system to evaluate designs earlier in the process to avoid unexpected costs and delays in finishing products on time.

  • CSWP/CSWA Exams
    Maximize all the benefits that SOLIDWORKS products offer. The Certified SOLIDWORKS Professional (CSWP) and Certified SOLIDWORKS Associate (CSWA) exams measure user proficiency, enabling managers to highlight areas that could require additional training. Subscription Services members can take up to two core exams and two advanced exams per year for every seat of SOLIDWORKS for free to help sharpen their engineering team’s skills in SOLIDWORKS.

  • SOLIDWORKS Customer Portal
    Gain full access to an expansive web-based repository of in-depth information and valuable resources to help improve productivity.

    • Service Requests (SRs) and Software Performance Reports (SPRs)
      Submit incident reports of software issues to SOLIDWORKS technical support or development team for prompt resolution. View status with tracking numbers and monitor issue resolution in documented service packs.

    • Enhancement Requests
      Influence the development of SOLIDWORKS and provide your feedback on software improvements. Ninety percent of new enhancements come from customer suggestions.

    • Customer Experience Programs
      Share your opinions and preview SOLIDWORKS beta versions, as well as upcoming SOLIDWORKS Early Visibility (EV) Service Packs.

  • My.SolidWorks.com
    Your one-stop shop for all things SOLIDWORKS. Get 24/7 online access to relevant SOLIDWORKS content and services all in one location. Ask us about the added features and value with MySolidWorks Standard and Professional – available to Subscription Services members only.

    • MySolidWorks Training
      Learn SOLIDWORKS on your own schedule, at your own pace – anytime, anywhere, and on any device. Subscription Service customers can access over 400 training videos.

    • Knowledge Base
      Access the powerful search engine that explores an extensive library of technical data, such as solutions, help topics, tech tips, and best practices. Tap into the resource library to find answers to all your questions quickly and conveniently, from webcasts and tech tips to administrative guides and technical presentations.

    • Discussion forums
      Connect with other members in the SOLIDWORKS Community. Participate in a broad range of discussion topics on virtually all facets of SOLIDWORKS software and design development applications.